Refund policy
We want you to be happy with your purchase. Please read our policy carefully:
- Eligibility: Returns are only accepted if the item is defective or damaged upon receiving the item.
- Time Frame: You must notify us within 7 days of receiving your order.
- Return Shipping: Customers are responsible for return shipping costs.
- Resolution:
- If the item is defective or damaged, you may receive store credit.
- If the item cannot be repaired or replaced (due to its personalized nature), you will receive a full refund.
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If you believe you’ve received a defective or damaged item, please contact us with your order details and photos so we can assist you quickly.