Refund policy

We want you to be happy with your purchase. Please read our policy carefully:


  • Eligibility: Returns are only accepted if the item is defective or damaged upon receiving the item.
  • Time Frame: You must notify us within 7 days of receiving your order.
  • Return Shipping: Customers are responsible for return shipping costs.
  • Resolution:
    • If the item is defective or damaged, you may receive store credit.
    • If the item cannot be repaired or replaced (due to its personalized nature), you will receive a full refund.



If you believe you’ve received a defective or damaged item, please contact us with your order details and photos so we can assist you quickly.